Brian Pagán (he/they) @brian@pagan.plus

Sometimes, it's kinder to *not* be nice! This study shows that #leaders can undermine constructive #feedback if they give it in a way that's too "agreeable."
💁🏽 https://d3e.co/ut

It's more #kind to be #honest: tell me how I can improve, so that I can. #empathy #leadership

This is gonna be fun! Creative Empathy for #startups with @SiRintergov:
🙌🏼 https://d3e.co/intergov2022

At our session this Thursday, we’ll discuss how #empathy can help us serve people’s deepest needs around topics like #inclusion, energy #equity, & #healthcare. 🙏🏼 @epicantus!

"Thus, the presence of #empathy appears to encourage an enjoyment of being or interacting with people. But it may potentially also be motivated by a desire to dominate them. 😐 https://d3e.co/uf

Researchers at @TrentUni explore empathy's #deceptive side. But can we find a different word than "dark" to describe deceptive behavior, please? 😃

#psychology

"Great #leadership requires a fine mix of all kinds of skills..., and #empathy tops the list of what leaders must get right."
💪🏼 https://d3e.co/ud

@TracyBrower108 cites 7 studies on how empathic leadership helps reduce #stress & fosters #innovation & #inclusion at #work.

I look forward to facilitating this workshop at the @HvA on Creative #Empathy for social change!
🙇🏽 https://d3e.co/socialchange

Who we are influences how we resonate with others. So it's crucial for us to keep challenging our #assumptions, especially in #design.

So @carolinalomeli asked me which #tool I use to stay compassionate in hard times. My answer is simple, but NOT easy: self-#compassion 🧘🏽 https://d3e.co/u3

If I’m angry, it means I’m afraid. Understanding & addressing that fear creates space for #empathy and #love.

I’m incredibly grateful to have been a guest on @dastillman’s excellent #podcast!
🎙 https://d3e.co/tn

Thank you Chantel, Erin, Jim, & Daniel for the meaningful questions & creating space to geek out on #CreativeEmpathy & #empathy in general 🙌🏼💚

“I’m not willing to expose my customers to this harm…”

💪🏼 https://d3e.co/t9

@LushLtd co-founder & CEO @Markatlush on why the company has left #SocialMedia. ✊🏼💚🚀

#EthicalBiz #empathy #MentalHealth

"I want to learn how to help others feel completely loved." How different would #education, #business, or #design be if we embraced this philosophy?
🎙️ https://d3e.co/t8

@simonsinek & @TimShriver explore this & life's #meaning on this amazing podcast ep. #empathy #listen

Hi! Join me at @Dublin_UX, where we'll be having a talk & discussion on #CreativeEmpathy 😃

📺 https://d3e.co/t6

We'll demystify #empathy as a #UX skill, cover key concepts, & discuss practical techniques that anyone can use.

I'm looking forward to it!

Designers & #UX people can facilitate empathy in their product teams. But they’re not the only ones!

💁🏽 https://d3e.co/delft2021

Here’s my campfire stories talk on Creative #Empathy, now with (captioned) video.

Empathic #design ➞ compassionate products ➞ equitable world 🌍

Excited & a little nervous for my guest lecture at @tudelft tomorrow morning!

🏕 https://d3e.co/delft2021

I’ll share some campfire stories of failure & success from my #UX career.

#Design #Empathy

Real #UX is about:
🙇🏽‍♀️ Deeply understanding people’s needs
🙋🏽‍♀️ Crafting inspiring narratives
💁🏽‍♀️ Empowering people without exploiting them

https://d3e.co/t0

In other words, the future of UX is our humanity!
#Empathy #Storytelling #EthicalDesign

Creative #Empathy helps us #designers:
👩‍🦰 Recognize people’s humanity
🤳🏽 See people as more than ‘users’
💪🏼 Empower people, not exploit them
💚 Build a more equitable world

The world deserves your #greatness!