Brian Pagán (he/they) @brian@pagan.plus

While #empathy can enrich any creative process, it can also reinforce unhealthy #bias. Let’s #co-create with the people we’re designing for!
👯‍♀️ https://d3e.co/sir2022

Check out the slides from our latest #CreativeEmpathy workshop for free tools & ‘dank’ memes 😅

Few things in life show your true nature better than the way you treat people with less power than you.

#character #compassion #empathy

Creative Empathy for Product Design: mapping practical #empathy techniques to the Double Diamond
🔶🔸 https://d3e.co/vf

Thanks @fabriciot for accepting this article into Bootcamp! We #designers must help #people, not frustrate or exploit them. 🙏🏼

#Empathy can help us at every phase of the design process.🙌🏼 https://d3e.co/vc

Here's a practical guide to applying #CreativeEmpathy techniques to the each phase of a Double Diamond #design process.

What do you think? 😃

I’m happy to be part of Bubble Games’ panel on #empathy for #socialdesign next Tuesday at @dutchdesignweek!
💚 https://d3e.co/v9

Delighted to geek out with @MarikenG, @jeroenvanerp, & Froukje Sleeswijk-Visser how we can use #design to help people treat each other with #compassion (with or without #VR) 😃 🙏🏼

Most #startups fail for lack of product-market fit. #CreativeEmpathy helps us achieve that fit by surfacing people’s real #needs.
🐈 https://d3e.co/fortyhub

Join me at Forty Hub on 3 November for a free afternoon #workshop with drinks in Utrecht on how #empathy can help you serve your customers better!

I learned from this @Kurz_Gesagt video that making #friends is simple, even if it's not easy.
🎥 (YouTube) https://d3e.co/v4

1. Find someone you like (e.g. at a '3rd place')
2. Spend time with them
3. Repeat 🔁

#friendship #mentalhealth #empathy

Good morning! I’m grateful today for my upcoming guest lecture at @tudelft on different ways #designers can nurture #empathy in a creative team.
🙌🏼 https://d3e.co/tudelft2022

Example: Set up a test panel for free in @element_hq or Slack to #cocreate with your audience!

🙏🏼 Thank you @fabrique for the inspiring evening about #empathy & #socialdesign!

The story: a creative team including Froukje Sleeswijk-Visser & Jeroen van Erp used #VR & dialogue to help youths, residents, & city gov to co-design neighborhood improvements in Eindhoven.

My key takeaways:

🙌🏼 For #social change, it’s usually more effective to mobilize the silent majority than to try to ‘turn’ a radicalized minority.

🧭 If you want something done & no one’s doing it, then start it yourself.

🌍 We #designers need to work more holistically, creating systems, rather than just products, services, or experiences.

Thank y’all for inviting me!

“The speaking of another person takes the shape of the container of your listening. - @PEBMD
🎙 https://d3e.co/v1

‘The #listening bowl’ is a profound #empathy insight for me, from The Conversation Factory #podcast. Thank you, @dastillman! 🙏🏼 #NarrativeMedicine

Yay! Just added the video/transcript for my #empathy talk at @Dublin_UX last year.
📺 https://d3e.co/dublinux

Great #UX addresses our deepest human needs. And #CreativeEmpathy for #MeaningfulUX helps us discover those needs.

Go raibh maith agaibh, @PatrickMooney 🙌🏼

The current US/China situation “is very similar to that which existed between powers immediately prior to World Wars I and II...” @RayDalio
📉 https://d3e.co/u-

But, “…people still have #choices that will affect the outcomes.” Let’s choose #empathy or the #BigCycle wins.

“While the inherited assets and liabilities of a country are very important, history has shown that the way #people are with themselves and others is the most important determinant.” @RayDalio

Better #MentalHealth & #empathy help us be better #humans, together 🙏🏼 💚

An empathic-mindset intervention for #teachers can reduce suspensions & improve students’ performance for the future. 💚 https://d3e.co/uy

“At a time when anti-bias training is not producing the improvements in outcomes we need to see, our empathy intervention was able to sideline teachers’ biases to reduce a racial disparity in suspensions in schools and do it in a sustainable way.” Dr. Jason Okonofua

#Empathy in #education

Sometimes, it's kinder to *not* be nice! This study shows that #leaders can undermine constructive #feedback if they give it in a way that's too "agreeable."
💁🏽 https://d3e.co/ut

It's more #kind to be #honest: tell me how I can improve, so that I can. #empathy #leadership

This is gonna be fun! Creative Empathy for #startups with @SiRintergov:
🙌🏼 https://d3e.co/intergov2022

At our session this Thursday, we’ll discuss how #empathy can help us serve people’s deepest needs around topics like #inclusion, energy #equity, & #healthcare. 🙏🏼 @epicantus!

"Thus, the presence of #empathy appears to encourage an enjoyment of being or interacting with people. But it may potentially also be motivated by a desire to dominate them. 😐 https://d3e.co/uf

Researchers at @TrentUni explore empathy's #deceptive side. But can we find a different word than "dark" to describe deceptive behavior, please? 😃

#psychology

"Great #leadership requires a fine mix of all kinds of skills..., and #empathy tops the list of what leaders must get right."
💪🏼 https://d3e.co/ud

@TracyBrower108 cites 7 studies on how empathic leadership helps reduce #stress & fosters #innovation & #inclusion at #work.

I look forward to facilitating this workshop at the @HvA on Creative #Empathy for social change!
🙇🏽 https://d3e.co/socialchange

Who we are influences how we resonate with others. So it's crucial for us to keep challenging our #assumptions, especially in #design.

So @carolinalomeli asked me which #tool I use to stay compassionate in hard times. My answer is simple, but NOT easy: self-#compassion 🧘🏽 https://d3e.co/u3

If I’m angry, it means I’m afraid. Understanding & addressing that fear creates space for #empathy and #love.