“When you treat people as equals, rather than… patients, they tend to be more receptive to & more forgiving when things go wrong.”
⌚️ d3e.co/un

I’m grateful to have contributed to this post by Lauren Song w/ Val Vasylenko on @toptal’s blog 🙏🏼

I've recommended Priority Guides like 6 times in the last 3 weeks as a superb tool. 🙌🏼 d3e.co/uh

Invented by @HeleenvanNues & Lennart Overkamp, map content to journeys & flows without layouts. Great for UX & ! 👍🏼

It's official! @uxacademyNL's next UX certification training is on Friday 22 April - online.
🙌🏼 d3e.co/ug

If you're a professional & want to get certified, the certification has IMHO the best value for money. Our helps prepare you for the .

“From the very beginning, we designed the app to be for people with cognitive, vision, & hearing impairments.”
📲 d3e.co/uc

I’m grateful for @toptal’s case study of our work on the @mastersofscale Courses with @waitwhat. 🙏🏼 🙌🏼

Not sure about the difference between & ? No worries: 🗂 d3e.co/u9

Sorting: changes the order in which items appear in a list (e.g. alphabetical order)

Filtering: shows only a subset of a list’s items (e.g. only vegetarian meals)

In product development, conducting discovery at the beginning saves a ton of money & headache later on.
👩🏽‍🔬 d3e.co/u8

@damirstweets shows his process for building this solid foundation for any product.

👋🏼Welcome to NL, Natalia!

Natalia is a freelance /UI designer & from Ukraine, now in the NL. Need some work? Check out her Dribbble & CV:

🏀 d3e.co/u5
📄 d3e.co/u6


In development, everybody designs. After years of resistance, I’ve come to embrace it with a ‘ for All’ mindset
🙌🏼 d3e.co/t-

brings compassion to how teams:
🤝 Work together
🎁 Define releases
🔬 Make decisions
👩🏻‍🦰 Talk with stakeholders

Congrats to @Europarl_EN for adopting a draft of the ! Another win & I am grateful. 🇪🇺🙌🏼 d3e.co/ts

If passed, it will prevent using sensitive information for targeted ads & require easy opt-outs from tracking.

What to do when 💔 ? @GoforeGroup created a ‘relationship therapy’ workbook to work through these common issues:
❤️ d3e.co/tm

• Designers spread too thin
• Little up-front
• Unclear goals
• No customer culture
• Agile ‘pretending’

Designing non-💩 :

🙅🏽 Avoid a Hellscape
🌍 Context is Everything
🚦 Rank 'em by Urgency
🎚 Give People Control
⛔️ Send as Few as Possible
💁🏽 Ask for Consent
😖 Consider Sensitivities
🎓 Educate People
🤺 Revolt Against Deception

Minimum-Viable Product (MVP) :
🙅🏽 All features @ low quality
💁🏽 Core features @ high quality

before . Let's 1st understand the problem & the people who have it. Then, we can build an that helps them in a way.

When becomes manipulation, we need to fight it.
💁🏽 d3e.co/th

@steveajohnson shows us how to avoid being manipulated by:

🪙 Variable rewards
⏳ The 'progress bar' effect
🔥 Streaks
🥊 Competition
🙅🏽‍♀️ Fake community

design is world-building.
🪐 d3e.co/ta

We create fictional worlds that guide real people along journeys that help them turn their dreams into reality.

Just released a new version of our Character Map Canvas! Any thoughts?

🗺 d3e.co/charactermap

• Added space for backstory
• Opened up the layout a little
• Added an example to the web page

One way we professionals reinforce our credibility is by getting certified. So, I'm teaching @uxacademyNL's upcoming training for the exam!

📲 d3e.co/uxqb

Interested? Join us on Friday 17 December at 13:00 (Amsterdam time)

Hi! Join me at @Dublin_UX, where we'll be having a talk & discussion on 😃

📺 d3e.co/t6

We'll demystify as a skill, cover key concepts, & discuss practical techniques that anyone can use.

I'm looking forward to it!

Designers & people can facilitate empathy in their product teams. But they’re not the only ones!

💁🏽 d3e.co/delft2021

Here’s my campfire stories talk on Creative , now with (captioned) video.

Empathic ➞ compassionate products ➞ equitable world 🌍

My 'unusual' sources of & inspiration: d3e.co/t1

🎭 Theater
🧘 Mindfulness
💞 Relationship Therapy (sparked by Seductive Interaction Design many years ago!)
📽️ Screenwriting (mostly @johnaugust's Scriptnotes )
🏕️ Nature (cliché, I know)
🖖 Star Trek

Excited & a little nervous for my guest lecture at @tudelft tomorrow morning!

🏕 d3e.co/delft2021

I’ll share some campfire stories of failure & success from my career.

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